Visualizing Appointment Behavior in Hospitals with Preswald

Amrutha GujjarAmrutha Gujjar3 min read

Category: Use Case


📌 Business Use Case: Who It's For and Why It Matters

In many hospitals, clinics, and medical centers, the operations team faces one persistent problem: managing appointment workflows efficiently. Whether it's understanding which appointment types are most common, tracking patient no-show rates, or examining regional trends in demand, healthcare administrators are under constant pressure to streamline scheduling, reduce missed appointments, and optimize provider availability.

This dashboard, built using Preswald, aims to solve that exact problem. It's designed for operations managers, healthcare analysts, and regional clinic leads who need a real-time, interactive view into appointment behavior. By surfacing trends in appointment types, visualizing regional distribution, and tracking no-show rates over time, this tool becomes a data-powered control center for managing patient scheduling.

Without such a tool, managers often rely on manual reporting—downloading CSVs, building static Excel sheets, or pulling siloed data from EMRs or internal booking platforms. This dashboard brings all that insight into a single live interface.

📊 Data Walkthrough: Where It Comes From and What It Represents

The dataset powering this dashboard is structured and straightforward, but rich in operational insight. It’s modeled after a real-world scheduling export you might get from an internal booking system, an EMR like Epic or Cerner, or even third-party integrations like Salesforce Health Cloud.

Each row in the hospital_csv file represents a single appointment. The columns include:

  • patient_id: A unique identifier for the patient.

  • appointment_type: What kind of appointment it is (e.g., routine check-up, emergency, specialist visit).

  • region: The geographic area where the appointment occurred (e.g., North, East, West region).

  • appointment_date: The date the appointment was scheduled for.

  • no_show: Whether the patient failed to attend (Yes/No).

  • no_show_reason: If applicable, the reason given for not attending (e.g., forgot, sick, transportation issue).

This data might be exported nightly or hourly from a hospital’s internal scheduling database. With minor adaptation, this format could be automated from an SQL query or API endpoint.

By aggregating and transforming this table, the dashboard extracts patterns from potentially thousands of appointments—helping operations teams ask smarter questions.

🛠️ Deep Dive: Building the Dashboard in Preswald

The heart of this project is an interactive Preswald dashboard deployed here: Hospital Dashboard. It’s composed of several well-structured visual components:

1. 📦 Bar Chart – Appointments by Type

The first chart is a vertical bar chart that breaks down how many patients are seen for each appointment_type. This helps hospital managers spot where most scheduling demand lies. Is it routine care? Emergency? Specialist referrals?

The visual immediately shows if there’s an imbalance. For example, a spike in “emergency” appointments may indicate poor chronic care management in certain regions, prompting preventive care outreach.

2. 🌍 Heatmap – Appointments by Type and Region

Next is a density heatmap showing how appointment types distribute geographically across region. This is particularly helpful for regional operations directors managing multi-site hospitals. The color intensity reveals volume and identifies which branches are overloaded.

It answers questions like:

  • Are some regions overburdened with emergencies?

  • Is preventive care underutilized in rural areas?

3. 🚫 Horizontal Bar Chart – No-Show Breakdown

To combat a top scheduling pain point, we replaced a pie chart with a much cleaner horizontal bar chart showing the no_show status distribution. No-shows cost hospitals time and money—this chart makes the issue immediately visible.

It’s sorted by volume and uses gentle pastel colors for easy readability. This helps managers compare relative impact across missed vs completed appointments.

4. ❌ Bar Chart – Top 10 No-Show Reasons

Digging deeper into the “why,” this bar chart surfaces the most common no_show_reason values. It’s an essential tool for the patient engagement team.

For example:

  • A spike in “transportation” might justify launching a ride-share pilot.

  • High “forgot” counts suggest SMS reminders aren’t working.

This view turns passive reports into actionable strategy.

5. 🕒 Time Series – Appointments Over Time

Finally, a time series line chart shows total appointments per day based on appointment_date. This view enables:

  • Capacity forecasting

  • Understanding seasonal trends (e.g., flu season spikes)

  • Measuring outreach impact after a campaign

The chart uses plotly_white theme and date filters to ensure smooth readability.

6. 🧾 Data Table – Full Hospital Dataset

At the bottom of the dashboard, a searchable data table shows the full raw hospital_csv table. This allows team leads or analysts to validate trends or export subsets without needing separate access to the backend system.

This table makes the dashboard feel more complete—it’s both a reporting layer and an exploration layer.

💡 Final Thoughts

What makes this Preswald app special is not just its clean visuals—it’s how much it enables hospital teams to learn and act faster.

A typical operations manager might spend hours pulling ad hoc reports, making pivot tables, or emailing IT. With this dashboard, everything is self-serve, instant, and beautiful.

🚀 Try the Live App

Explore the live dashboard here: Hospital Dashboard on Preswald


Whether you’re a clinic manager trying to cut no-show rates, a regional director balancing appointment loads, or a data team automating scheduling intelligence—this app delivers value out-of-the-box.

Built in pure Python. Powered by Preswald.